Ross, who celebrates a decade in estate agency in Somerset this year, will oversee the day-to-day running of the Minehead office along with Williton, which he has been running successfully.
His enhanced role will see him work closely with Caroline Ferris, who has built a well-deserved reputation for first class customer service at the Minehead branch.
Ross said: “I am delighted to be taking on the role of West Coast Manager and continuing the excellent work of Caroline Ferris who has driven the team to award winning success in her time as manager.
“Caroline’s values align with my own, both having an eye for detail, a proactive approach to selling and a real passion to provide the best service to our clients in this fast changing industry. I look forward to amalgamating our team to provide the very best service to our clients in West Somerset.”
His keen focus on service is borne out by reviews from satisfied clients on Google. One wrote: “Ross is a consummate professional. He is the most proactive estate agent we've met - really going the extra mile to help us find our perfect home. Proper customer service!”
Caroline will continue to work in the Minehead office diligently helping to make home moves happen – a task she has never tired of throughout her lengthy career.
“It’s the ability to help people. People put their trust in you. It’s all about customer service,” Caroline explained.
Both Caroline and Ross are great ambassadors for West Somerset, raising their families in the area. Caroline’s children are grown up, but still live locally, while Ross’s young family enjoys the delights of the West Somerset countryside and coast.
Ross is also a keen DIYer, who loves enhancing his family’s cottage home and garden and can pass on helpful tips to interested clients keen on taking on a project property.
If you are considering a property move in West Somerset please contact the knowledgeable GTH teams in Minehead and Williton on 01643 706666 or 01984 632167.