After working in the Taunton and Minehead area for several years she has an excellent knowledge of Exmoor and coastal property and believes customer service is the key feature to successful estate agency.
Her focus on customer service chimes well with the team at Minehead who have just won gold for customer service in the British Property Awards where “mystery shoppers” put estate agents through their paces, judging their performance against a checklist of 25 criteria.
Lorraine has lived locally all of her life and still lives in Porlock where she and her husband raised three sons (now adults). She therefore has an excellent knowledge of amenities, activities and general lifestyle of the area which she adores. Having a 14-minute commute to her new office in Minehead has given her even more opportunity to enjoy the local views and surrounding countryside.
Lorraine has noticed that, as a result of the pandemic, people are reassessing their priorities and work/life balance. Green space and an ability to work from home with more family time appears to be a fuelling the current drive towards purchasing here in the South West which, due to it's delightful landscape and proximity to the coast is particularly appealing to all.
All viewings are carried out in a Covid compliant manner and Lorraine says people are reassured and mindful of the regulations.
If you are considering a house move in the Minehead area please contact Lorraine on 01643 706666 or email firstname.lastname@example.org