It might not be quite the same as an Olympic gold but staff at the Taunton residential office of Greenslade Taylor Hunt are justly proud after achieving a top accolade for customer service in The British Property Awards.

The Hammet Street branch took the gold award after an extensive judging period, which puts the focus on customer service.

“Mystery shoppers” put the estate agents through their paces, judging their performance against a checklist of 25 criteria.

Robert McLean, of The British Property Awards said: “Our awards have been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”

The Hammet Street office has been shortlisted for a number of national awards, which will be announced later in the year.

To find out how the award winning team at Taunton can assist with your next house move please ring 01823 277121 or email