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Privacy Policy

This policy (together with our Terms of Use and Website Cookie Policy explained separately elsewhere on our homepage) sets out the basis upon which any personal data we collect from you or that you provide to us, will be processed.

For the purposes of the Data Protection Act 1998 the data controller is Greenslade Taylor Hunt (ICO Registration Number Z7461582) our head office is located at no. 9 Hammet Street, Taunton, Somerset, TA1 1RZ.

What Information Do We Collect About You?

We collect primarily your contact details including name, address, telephone numbers and email address (and any other relevant details you provide us that relate specifically to your instructions to act, if you are a client). We will only hold this information together with relevant correspondence to allow us to properly carry out the task you have instructed us to do.

We will hold details of transactions which you have carried out through our firm (and also visits to our website – see our separate website cookie policy elsewhere on our homepage)

We hold information which you have provided by filling in forms designed to provide you with services which our firm can offer.

Where We Store Your Personal Data

This is by hard copy document files and/or on our secure servers/computer systems. We have strict procedures and security features to try and prevent unauthorised access in our offices. We follow best practices by adhering to the guidance notes published by the Royal Institution of Chartered Surveyors, with whom our firm are members, ensuring we meet a high standard of professional competence in the way we deal with, keep/destroy document or computer files and information contained therein, including personal data.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How Will We Use The Information About You?

Primarily to provide you with the services that you request from us or which we feel may interest you. Also to carry out the proper functioning of our obligations arising from any contract of services entered into between you and us and to notify you about any changes to our service and to ensure your needs are met by updating your requirements.

We do not disclose your personal information to third parties without your specific consent unless we are required to do so by any legal obligation.

Marketing

If you do not wish to receive any marketing information/material from us or communications of any sort or of a particular nature, then we will ensure that this is adhered to upon you notifying us in writing.

Access to Your Information and Correction

You have a legal right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information then please let us know and we will arrange this for you. We may make a small administration charge to meet our costs in providing this service depending on how much information you require.

We want to make sure that your personal information is accurate and up to date. We welcome you to ask us to correct or remove information you think is inaccurate.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. The Privacy Policy was last updated on 15th November 2014.

How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you by either emailing our partnership secretary, susie.westcott@gth.net or writing to our head office at no. 9 Hammet Street, Taunton, Somerset, TA1 1RZ.

Property Specialists in the South West

Greenslade Taylor Hunt offers an extensive range of property services covering the residential and commercial markets, equestrian properties, farms and new homes in the South West.

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